--- title: I have received a payment notification but my bank details need to be updated. How can I receive the payment to my new bank account? description: We can only reprocess a payment once our bank has confirmed that the funds have bounced back. Depending on the reason, this advice can generally take anywhere between 7-10 business days, however, ther --- [Skip to content](https://knowledge.screenrights.org/en/i-have-received-a-payment-notification-but-my-bank-details-need-to-be-updated.-how-can-i-receive-the-payment-to-my-new-bank-account#main-content) English Show submenu for translations ![sr-logo.png\]](https://knowledge.screenrights.org/hs-fs/hubfs/sr-logo.png?height=40&name=sr-logo.png) Open main navigation Close main navigation - English Show submenu for translations - How can we help you? - There are no suggestions because the search field is empty. 1. [Screenrights](https://knowledge.screenrights.org/en?hsLang=en) 2. [Earnings Statements](https://knowledge.screenrights.org/en/earnings-statements?hsLang=en) 3. [Frequently Asked Questions](https://knowledge.screenrights.org/en/earnings-statements?hsLang=en#frequently-asked-questions) # I have received a payment notification but my bank details need to be updated. How can I receive the payment to my new bank account? We can only reprocess a payment once our bank has confirmed that the funds have bounced back. Depending on the reason, this advice can generally take anywhere between 7-10 business days, however, there have been instances where this can take up to one month. You will be sent a notification to confirm that a payment has bounced via email. Please see an example of the notification below: ![](https://knowledge.screenrights.org/hs-fs/hubfs/Screenshot%202025-03-04%20at%203-14-15%20pm-png.png?width=1058&height=1466&name=Screenshot%202025-03-04%20at%203-14-15%20pm-png.png) Once you have received this notification, please log in to your Workspace and [update your bank details](https://knowledge.screenrights.org/en/how-to-update-your-bank-details?hsLang=en).  - [Get Started](https://knowledge.screenrights.org/en/get-started?hsLang=en) - [Security & Privacy](https://knowledge.screenrights.org/en/security-privacy?hsLang=en#main-content) - [Multi-Factor Authentication](https://knowledge.screenrights.org/en/security-privacy?hsLang=en#multi-factor-authentication) - [MyScreenrights](https://knowledge.screenrights.org/en/myscreenrights?hsLang=en) - [Homepage](https://knowledge.screenrights.org/en/homepage?hsLang=en#main-content) - [Frequently Asked Questions](https://knowledge.screenrights.org/en/homepage?hsLang=en#frequently-asked-questions) - [Titles](https://knowledge.screenrights.org/en/titles?hsLang=en) - [Clients (For Agencies Only)](https://knowledge.screenrights.org/en/clients-for-agencies-only?hsLang=en#main-content) - [Frequently Asked Questions](https://knowledge.screenrights.org/en/clients-for-agencies-only?hsLang=en#frequently-asked-questions) - [Earnings Statements](https://knowledge.screenrights.org/en/earnings-statements?hsLang=en#main-content) - [Residuals](https://knowledge.screenrights.org/en/earnings-statements?hsLang=en#residuals) - [Frequently Asked Questions](https://knowledge.screenrights.org/en/earnings-statements?hsLang=en#frequently-asked-questions) - [My Tasks](https://knowledge.screenrights.org/en/my-tasks?hsLang=en#main-content) - [Potential Claims](https://knowledge.screenrights.org/en/my-tasks?hsLang=en#potential-claims) - [Competing Claims](https://knowledge.screenrights.org/en/my-tasks?hsLang=en#competing-claims) - [Frequently Asked Questions](https://knowledge.screenrights.org/en/my-tasks?hsLang=en#frequently-asked-questions) - [Collection Account Management](https://knowledge.screenrights.org/en/collection-account-management?hsLang=en) - [Workspace Settings](https://knowledge.screenrights.org/en/workspace-settings?hsLang=en#main-content) - [Frequently Asked Questions](https://knowledge.screenrights.org/en/workspace-settings?hsLang=en#frequently-asked-questions) - [Teammates](https://knowledge.screenrights.org/en/teammates?hsLang=en#main-content) - [Frequently Asked Questions](https://knowledge.screenrights.org/en/teammates?hsLang=en#frequently-asked-questions) - [Bank Details](https://knowledge.screenrights.org/en/bank-details?hsLang=en) - [General Questions](https://knowledge.screenrights.org/en/general-questions?hsLang=en) - [Contact Us](https://knowledge.screenrights.org/en/contact-us?hsLang=en) # Screenrights www.screenrights.org | Image: Luke Nguyen's Food Trail, Red Creative Media Copyright © 2026, Screenrights